The instructions for re-installing the Windows Installer Service are explained here.įor Windows XP users, this workaround is unnecessary. This error may occur because the Windows Installer Service installation was not performed properly. Next restart the computer and try to re-run the installation. Open the folder and there is a click on this option and the registry cleaner will run. The following is a list of the troubleshooting tools available:įor the software, if there is difficulty installing this application there is a folder in the above folder list called. Next click into the Troubleshoot folder and you are ready to begin the Troubleshooting procedures outlined below. To find the troubleshoot folder on your Solutions Disk go to "My Computer" and right-click the Canon CD ROM (Solutions Disk) and choose Explore.Ģ. Depending on the error you are receiving may also wish to contact your computer manufacturer to troubleshoot your operating system.ġ. If these procedures do not solve your issue please feel free to contact us by calling our support center for further assistance. These procedures may also correct other installation errors you may encounter. * For those models that are supported in Windows 2000 please check the System Requirements for your models to determined Operating System compatibility. Note: For Windows 2000*, XP, and Vista users, have a user with administrator privileges perform the following workarounds. Initialize the Windows Installer Service.Modify the access privileges for the registry.Re-install the Windows Installer Service.If this problem occurs, you may be able to resolve the problem by using the following workaround. While installing the software from the Solution Disk, the following dialog boxes may be displayed and the installation may be canceled. This can also be achieved by exploring the supplied CD-ROM and choosing the software installation for each piece of software. In some cases installing the software individually by using the installation feature and selecting the software to install may help in some cases where installation is failing. Troubleshooting the Canon Solution Disk Installation
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